OtherWant to return an item you ordered? Your options depend on the seller’s status (professional or private).
* You bought the item from a private seller
In compliance with our General Terms and Conditions, items purchased from a private seller cannot be refunded or exchanged.
If you don’t like the item, you can relist the item on your account.
* You bought the item from a professional seller
Here’s how to return the item within 14 days from delivery, if the item still bears its seal: